Customer Service & Support Department:
Phone: (720) 487-9109 or (888) 832-CROP (2767)
Email: Support@CropX.com
Text: (720) 487-9109
Sales Department:
Phone: (720) 487-9109 or (888) 832-CROP (2767)
Email: Sales@CropX.com
Locate a Sales Rep: Click Here
CropX does not provide irrigation recommendations, but we’re happy to provide assistance in interpreting your data. Please contact our Support Department at (888) 832-CROP or via email at Support@CropX.com.
Raw data is collected by the Sensors and transmitted to the CropX cloud, where it’s analyzed by our software and made available via our mobile application and website.
You can register through our website (click here) or via our mobile application, which can be downloaded by clicking the icons below.
During the registration process, you will be asked to map your field(s) and CropX will provide you with a recommendation on the number of Sensors needed and where to place them.
Your annual subscription is not automatically renewed each year, it must be renewed. You can renew your subscription by clicking here or by contacting our office at (888) 832-CROP or Support@CropX.com.
Our application is accessible via your smartphone, computer or tablet.
You can log into your account via our website by clicking here.
You can also download our FREE mobile application from the Google Play or Apple Store by clicking on the icons below.
CropX Sensor installation is completely do-it-yourself and can be completed in minutes. Your Sensor(s) will be shipped along with an installation kit, which includes a step-by-step installation guide along with the necessary equipment you’ll need. You’ll need to have access to a drill and a 1/2 gallon of water.
Each sensor can be installed in under 5 minutes. Third-party installation is not required; the Sensor is designed to for do-it-yourself installation.
Download our Installation Guide by clicking here.
Deactivating and uninstalling a Sensor is a simple process that requires the use of the CropX app and the installation kit you received along with your Sensor.
Using your mobile app, navigate to the Farm/Field in which the Sensor is located. Ensuring you’ve selected the correct Sensor to uninstall, press the ‘Options’ button in the top right corner (3 white dots). From here, you’ll click on ‘Activate / Deactivate Sensor’ and on the next screen, you’ll click the ON button next to the Sensor’s name to deactivate it (ON = activated and OFF = deactivated). A pop-up window will ask you for confirmation to uninstall your Sensor and by clicking ‘Yes, deactivate,’ your your Sensor will be deactivated.
Once you’ve deactivated your Sensor using the app, you can now remove the Sensor from the ground, using your installation kit. The soil must be wet to uninstall the Sensor, so we recommend that you remove it after irrigation or rain, otherwise, pour water in the area surrounding the Sensor the day before you plan to uninstall it. Using the T-handle driver, extension tube, Sensor head adaptor socket tool (socket tool) and a shovel, please follow these instructions:
- Remove the antenna.
- Mount the socket tool to the grooves on the top of the Sensor head.
- Connect the extension tube to the socket tool.
- Connect the T-handle driver to the extension tool.
- Turn the T-handle driver counterclockwise to loosen the Sensor from the ground, as shown in the photo below.
- If you feel strong resistance from the Sensor, use the shovel to dig around it and pour more water in the area to loosen the soil.
Once your Sensor is removed from the ground, remove any excess dirt from the Sensor, fully charge the battery and store the Sensor and it’s components in a safe location for next season.
Over and under-watering can directly affect the yield of your crops. CropX Sensors provide you with the data needed to maintain the optimal soil moisture levels. In addition, CropX Sensors measure the soil temperature, which is important for seed germination, root growth and nutrient intake.
By providing this data, the CropX Sensors allow you to grow a healthier crop with optimal moisture levels, resulting in increased crop yields.
The number of Sensors needed is dependent on the number of acres in your crop, the types of crops you’re growing, the topography of your fields and the soil type and texture. After you’ve registered with CropX and mapped your field(s), we’ll recommend the number of Sensors you’ll need and the exact location of where to place them. Generally speaking, we recommend 1 Sensor per 40 acres, but the grower can certainly decide to increase or decrease the number of Sensors in use.
The only costs associated with the CropX Sensor are as follows:
- The cost of the Sensor(s)
- The annual subscription fee (per Sensor)
Additional pricing information can be found by clicking here.
Signal strength can potentially be affected once plants grow above a certain point, particularly for taller crops (i.e. corn). Plants are roughly 80% water and cellular signals do not transmit well through water. As a result, as the crops grow taller, the cellular signal may weaken. Depending on the cellular signal strength in your area, we may recommend adding an antenna extension.
CropX Pro and Deep Sensors are available in the following countries:
| A-G | G-N | N-Z |
|---|---|---|
| Argentina | Guinea | Panama |
| Armenia (Republic of) | Guyana | Papua New Guinea |
| Aruba | Haiti | Paraguay |
| Australia | Honduras | Peru |
| Austria | Hong Kong | Philippines |
| Azerbaijan (Republic of) | Hungary | Poland |
| Bahamas | Iceland | Portugal |
| Bahrain | India | Puerto Rico |
| Bangladesh | Indonesia | Qatar |
| Barbados | Iran | Romania |
| Belarus (Republic of) | Iraq | Russia |
| Belgium | Ireland | Rwanda |
| Bermuda | Isle of Man | Samoa |
| Bhutan | Israel | Saudi Arabia |
| Bolivia | Italy | Senegal |
| Bonaire | Ivory Coast | Serbia |
| Bosnia & Herzegovina | Jamaica | Seychelles |
| Brazil | Japan | Sierra Leone |
| British Virgin Islands | Jersey | Singapore |
| Brunei | Jordan | Slovakia |
| Bulgaria | Kazakhstan | Slovenia |
| Burundi | Kenya | South Africa |
| Cambodia | Kosovo | South Korea |
| Cameroon | Kuwait | Spain |
| Canada | Kyrgyzstan | Sri Lanka |
| Cape Verde | La Reunion (France) | St. Kitts |
| Cayman Islands | Laos | St. Lucia |
| Chad | Latvia | St. Maarten |
| Chile | Lebanon | St. Vincent |
| China | Libya | Sudan |
| Colombia | Liechtenstein | Suriname |
| Congo (Democratic Republic of) | Lithuania | Sweden |
| Costa Rica | Luxembourg | Switzerland |
| Cote D’Ivoire | Macau | Taiwan |
| Croatia | Macedonia | Tajikistan |
| Curacao (Netherlands Antilles) | Madagascar | Tanzania |
| Cyprus | Malaysia | Thailand |
| Czech Republic | Maldives | The Netherlands |
| Denmark | Mali | Togo |
| Dominica Island | Malta | Tonga |
| Dominican Republic | Martinique | Trinidad & Tobago |
| Ecuador | Mauritania | Tunisia |
| Egypt | Mauritius | Turkey |
| El Salvador | Mexico | Turks Island |
| Estonia | Moldova (Republic of) | Uganda |
| Ethiopia | Monaco | Ukraine |
| Faroe Islands | Mongolia | United Arab Emirates |
| Fiji | Montenegro | United Kingdom |
| Finland | Montserrat Island | United States |
| France | Morocco | Uruguay |
| French Guyana | Mozambique | Uzbekistan |
| French West Indies | Myanmar | Vanuatu |
| Gabon | Nepal | Venezuela |
| Gambia | New Caledonia | Vietnam |
| Georgia | New Zealand | Yemen |
| Germany | Nicaragua | Zambia |
| Ghana | Niger | Zimbabwe |
| Gibraltar | &npsp; | &npsp; |